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🔧 Risk Management Overview
The following steps are optional, it is not a requirement that an organization use the Risk Module. The following steps should only be implemented if an organization plans to use Amp Impact to manage Risk.
🔧 Customize Risk Setting Custom Metadata Type
Fields on Risk convert picklist values to numbers for analytics which are used to calculate an overall score (based on Probability and Impact) and a Risk Level based on that score and thresholds corresponding to either a 5x5, 4x4, or 3x3 Risk Matrix . Modifying the ampi__Risk_Setting__mdt custom metadata type allows a system administrator to define which scale should be applied to risk settings.
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Please note to fully implement this feature customized to an organization’s use case, you must follow the steps under each of the following headings: Define the Risk Matrix, Define Risk Level Thresholds, and Update Risk Picklist Values. |
Define the Risk Matrix
Navigate to Setup, search and click Custom Metadata Types
Click Manage Records next to Risk Setting
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7. Repeat steps 3-6 for the ampi__Probability__c field
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🔧 Track Risk Acceptance Levels
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